Jim took the extra effort to call the homeowners association about the color change we wanted. [And] it was a pleasure to work with Danny. He submitted the proper documents to get the color change approved.
Vone E. of Blacklick, OH
Wednesday, April 13th
I'm extremely impressed with Klaus Roofing's process from start to finish. As an architect, I work with a lot of different trades and this was one of the most positive experiences I've had. They promptly replied to my inquiry, came out immediately to assess and quote the new roof, and were able to fit me in very quickly into their schedule which was important. A strong selling factor was the good quality of the shingles, as well as a 50 year warranty on the shingles. For the installation, the onsite supervisor stayed in regular contact, calling with any questions and sending picture updates of the progress. One standout feature was receiving bird's eye pictures of the roof through drone photos. Seeing the house from all angles, I must say actually made the process of getting a roof pretty exciting. I can't recommend their service and work enough!
Susan G. of Ashville, OH
Friday, August 27th
They did an excellent job! First Jiovanni came in and he told me about the company and set a crew up to come in. The gentleman came to the door and was very polite and knowledgaeble, he answered all my questions.
I was very satisfied with the crew. I had two places where the ceiling was leaking and when they put the new plywood in, it made a little mess in the house, but they came in and cleaned up inside. They were very good at their job. I was concerned about cleanup at first, but I didn't have to be concerned, they did a great job.
I told Jiovanni he had to take the crew out to lunch or something because they did such a good job. He said they were a good crew and he was right. I was really satisfied with it.
We had a lot of rain last night and I sat here laughing because it didn't rain on me!