Klaus Roofing of Ohio was called to a home in Pickerington by Rick, a concerned homeowner dealing with roof and siding issues. After performing a detailed inspection, we identified flipped ridge caps, loose flashing on the back section of the roof, and pieces of siding that needed attention. Rick’s concerns were valid, and we assured him that we would carefully evaluate the situation with our management team before proceeding.
Despite some initial tension, our team remained committed to providing transparent, high-quality service, exemplifying the Klaus Roofing way. Once the scope of work was agreed upon, our technicians went to work. We installed a bath vent, replaced the ridge vent, and reinforced five areas of the roof with durable 2x4 supports. Additionally, we repaired the flashing around the dormer, ensuring it was watertight and secure.
By the end of the project, Rick’s home was not only repaired but also strengthened with quality craftsmanship that met the highest industry standards. Our commitment to customer satisfaction and long-term results ensured that Rick’s home would stand up to the elements for years to come.
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