Resolving an Active Roof Leak for a Homeowner in Need
Challenge
A homeowner with a 19-20-year-old asphalt shingle roof on their split-level home faced an urgent issue—a persistent roof leak that required immediate attention. Concerned about potential damage to their home’s interior, they sought a thorough inspection and a fast, high-quality roof replacement. The customer also needed clear communication, ensuring that their satellite dish would not be reinstalled and that material delivery would be coordinated to avoid any vehicle obstruction.
Solution
Klaus Larsen Roofing swiftly scheduled an inspection and prioritized the homeowner’s installation, weather permitting. A dedicated project manager was assigned to oversee the process, addressing any concerns and ensuring a seamless experience. The existing roof was thoroughly inspected, and all damaged plywood decking was replaced. The team re-nailed the entire roof deck for added security and installed Klaus Roofing Systems' premium Sealoron XT ice and water membrane, synthetic underlayment, and deck tape for superior leak protection. Dynasty Architectural Shingles in Shadow Brown were applied, offering maximum durability and a 130 MPH wind warranty. With expert craftsmanship and proactive communication, Klaus Larsen Roofing provided a long-lasting, weather-resistant roofing solution, restoring the homeowner’s peace of mind.